Terms of Service

These Terms of Service ("Terms") govern your access to and use of the MindVortex website located at mindvortex.life and, where applicable, the cognitive AI platform services provided by MindVortex. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, do not use our website or services.

1. About MindVortex

MindVortex is a cognitive AI and neural attention platform company headquartered at 330 3rd Avenue North, Suite 208, Saskatoon, SK S7K 2M2, Canada. Our Business Number is BN 852047391SK0001. We engineer attention architecture systems for research, healthcare, and enterprise environments. MindVortex is not a marketing agency and does not provide advertising, brand strategy, or social media management services.

2. Website Use

You may access and use our website for lawful purposes only. You agree not to use the website in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use of the website. Prohibited activities include attempting unauthorised access to any portion of the website, transmitting malware or harmful code, scraping content without permission, and using automated systems to submit contact forms or exploit honeypot protections.

All content on the website — including text, graphics, logos, images, software, and design elements — is the property of MindVortex or its licensors and is protected by Canadian and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from website content without our prior written consent.

3. Platform Services

Access to MindVortex cognitive AI platform services requires a separate written agreement (statement of work, master services agreement, or equivalent). These Terms govern general website use; platform-specific terms are defined in your service agreement. In the event of conflict between these Terms and a signed service agreement, the service agreement prevails for platform-related matters.

Platform services include but are not limited to salience routing deployment, working memory buffer configuration, executive control orchestration, attention audits, integration layer development, and ongoing platform support. Service scope, deliverables, timelines, and fees are defined in individual engagement documents.

4. AI Transparency and Limitations

MindVortex develops and deploys artificial intelligence systems that model cognitive attention processes. All outputs from MindVortex AI systems are computational inferences generated by algorithmic models — they are not human judgments, professional opinions, or authoritative determinations.

You acknowledge and agree that:

• AI-generated outputs may contain errors, omissions, or biases inherent in training data and model architecture
• MindVortex AI systems do not provide medical diagnoses, legal advice, financial recommendations, or any other regulated professional services
• All AI outputs must be reviewed by qualified human professionals before informing decisions in clinical, legal, financial, or safety-critical contexts
• Model behaviour may change following retraining, calibration, or configuration updates
• Attention routing and salience scoring reflect configured parameters and may not align with every user's subjective priorities

MindVortex makes no warranty that AI system outputs will be accurate, complete, timely, or suitable for any particular purpose. You assume full responsibility for how AI outputs are used within your organisation.

5. User Submissions

When you submit information through our contact form or other communication channels, you represent that the information is accurate and that you have the right to provide it. Contact form submissions require explicit PIPEDA consent. You grant MindVortex a limited licence to use submitted information solely for the purpose of responding to your inquiry and providing requested services.

6. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Cookie Policy describes how we use cookies and similar technologies.

7. Disclaimers

THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. MINDVORTEX DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Information on the website about cognitive AI capabilities, platform metrics, and service descriptions is provided for general informational purposes. Performance metrics displayed on the website represent aggregate telemetry and may not reflect results achievable in every deployment context.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MINDVORTEX AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING FROM YOUR USE OF THE WEBSITE OR SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE SHALL NOT EXCEED ONE HUNDRED CANADIAN DOLLARS (CAD $100.00), EXCEPT WHERE LIABILITY CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

9. Indemnification

You agree to indemnify, defend, and hold harmless MindVortex and its directors, officers, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the website, your violation of these Terms, your violation of any third-party rights, or your misuse of AI system outputs.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Saskatchewan and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Saskatchewan, located in Saskatoon.

All timestamps referenced in these Terms and related policies use the America/Regina timezone unless otherwise specified.

11. Modifications

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated through a notice on our website. Your continued use of the website after changes constitutes acceptance of the modified Terms. For active platform service agreements, material changes to AI-related provisions will be communicated directly to contracted clients.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

13. Entire Agreement

For website use, these Terms together with the Privacy Policy and Cookie Policy constitute the entire agreement between you and MindVortex. For platform services, the applicable service agreement supplements and, where conflicting, supersedes these Terms.

14. Contact

Questions about these Terms may be directed to [email protected] or MindVortex, 330 3rd Avenue North, Suite 208, Saskatoon, SK S7K 2M2, Canada. Phone: +1 (306) 555-6479.